Q: Is there a limit to the amount of photos I can add to the homepages of my individual teams?
A: Yes. Only the 15 most recent photos will appear on the homepage of the team pages. If you have a one team site this is your main homepage. You can view your other photos by clicking “view all photos” in the media section. Here is an example of a team homepage: Sailors Football
Q: I have multiple teams, which pictures run across my landing page?
A: Our system automatically runs the 20 most recent pictures that have been uploaded to the site. Only images you upload via the landing page manage panel will show on that page. Here is an example of a landing page: North Cobb Football
Q: Is there a photo size limit?
A: Yes, you can not upload photos larger than 5mb.
Q: I already own a domain name, how do I connect it to your platform?
A: Please refer to the below link. We have provided specific instructions on how to do this. http://blog.winitoathletics.com/2012/03/03/using-your-own-domain-name-with-winito-athletics/
Q: Can I add pdf or document files to the website?
A: Yes, to add a pdf or document to your website go to the manage panel and select add additional pages under the info pages and news section. Once there make sure you check the box at the bottom of the page and then hit save. On the next page click attach files to add documents or click add photos if you’d like to add pictures to that page.
Q: How do I add HTML to the website?
A: You can add HTML code to the website by going into the manage panel and selecting add additional pages under the info pages and news section. Once there you’ll want to click the “< >” symbol on the bottom of the text box. After selecting this box you can add HTML code to the website. Below I’ve included a link to our tutorial videos which shows you how to perform this step Team Feature Tutorials.
Q: How do I create a payment page using Paypal buttons?
A: Follow the above instructions about adding HTML to your website then copy and paste the below code in the text box. Please Note where the name Winito is mentioned in the code change that to whatever best suits your needs. Also change the amount to the number that you desire.
<img src="https://www.paypalobjects.com/en_US/i/btn/btn_xpressCheckout.gif" alt="Membership Fees" border="0px"><br>
Q: Is there a way to create password protected pages?
A: Yes, you can create password protected pages by going into the manage panel and selecting add additional pages under the info pages and news section. Once there you’ll see a text box that allows you to enter a password. Simply put the password you would like in that box and this page will now require a password.
Q: I have a single team website but want to separate information such as stats and standings between multiple teams, how do I go about doing this?
A: To do this you will need to add additional teams. Please contact your sales rep or give us a call at 646-450-4263 so we can set this up for you. Here is an example of a website with multiple teams VMA Basketball.
Q: How do I change the name of my team?
A: To re-name your team go to the manage panel of that specific team and click update team information. Once there you will see a field called team name, enter the new team name you would like in that field.
Q: How do I add a banner?
A: To add a banner go to the manage panel of that specific team and click update team information. Once there you will see a field called banner. Click the browse button and you can now upload your banner directly from your computer.
Q: What are the banner dimensions?
A: The width is 950 px and the height is flexible. We recommend you limit the height to 150-200 pixels.
Q: How do I add staff members?
A: To add a staff member to your site, first go to the team page of the team they are associated with and from the "Manage" panel on that team page you can add them as a staff member. Once they are added as a staff member on the team page they will automatically appear as a staff member on the landing page assuming you have a multiple team site.
Q: I’m an administrator of the website but I’m also listed on the staff page, how do I remove myself and remain an administrator?
A: To remove a staff member including yourself go to the staff page and click the delete button next to the staff member’s name who you want to delete. A popup will appear asking you “Are you sure you want to delete this membership” click delete again and the staff member will be removed. If you are an administrator and removed yourself from the staff page you will continue to remain an admin.
Q: How do I edit the order in which staff members are displayed?
A: Please refer to our blog entry below, as we have written detailed instructions on how to do this on our blog.
Q: How do I add administrators to the website?
A: Before you can add someone as an administrator they need to create a username and password in our database. Once they have done this simply go to the manage panel of the team you’d like to make them an administrator of, click the add administrator button underneath the administrators section and enter their username or the email address they signed up with. If you have multiple teams and would like to make someone an admin of the entire site simply add them as an admin on your homepage.
Q: Is there a way to limit coaches admin access to a specific sport/team?
A: Yes. Simply go to the manage panel of a specific team page and add the coach as an admin of that team.
Q: How do parents/alumni sign up to become fans of the team?
A: Your team’s community can sign up to become fans of the site by clicking the fans tab. Once there they simply need to click the big green button that says ”Become a team fan”. If they have not created a username and password in our database they will need to do so first.
Q: I’m concerned about privacy, can anyone become a fan of our website?
A: Anybody can request to become a fan but you have to approve them before they can officially become one.
Q: How do fans edit their email preferences?
A: Fans can edit their email preferences by logging in and then clicking the settings button in the top right corner. Once there click edit profile preferences and all of the email settings are listed to the right.
Q: We do not want a fan page can we remove it?
A: Yes you can disable the fan page by going into the manage panel and clicking “Team privacy and settings” and unchecking the “Want to enable fans” box. Please note if you disable the fans page your team’s community will not be able to sign up to receive email and text alerts.
Q: Can I create a photo album?
A: Yes you can create a photo album by uploading photos to an individual event or game page. Once you enter in game scores/stats for a given game you will see the option to upload a news article, photo or video. Also we archive all this information for you so down the road former players can come check out their photos, game scores and stats for any given game or event.
Q: Can I turn off the stats and leaderboard?
A: Yes, you can turn these features off by going to the manage panel of the team you want to turn stats off for. Once there click manage leaderboard settings under statistics & scores and uncheck the want to enable stats box as well as the enable leaderboard box.
Q: Can I add a Twitter and/or Facebook icon that will link to our social media accounts?
A: Yes. From the manage panel click “Add & Manage Social Networks”under the social networks section. To add your Facebook fan page simply copy and paste your facebook link in the top row. For the Facebook feed to show it must be a fan page. To add a twitter feed enter your twitter id in the bottom row.
Here is an example of what the final results will look like.
Q: After going to an individual team page how do I get back to the homepage?
A: You can get back to the homepage by simply clicking the banner at the top.
Q: How do I create a prep sportswear team store on my website?
A: From the manage panel click start a team store under the Team Store & Fundraise section. Additional instructions and information are provided after clicking the link.
Q: We want to create a team store but do not want to use prepsportswear is this possible?
A: You don't have to use Prep Sportswear to create a team store. We've partnered with them so we have a nice implementation for their sites on our platform. You can still create an additional page in our system called Team Store and put a link to your site on that page. You can also add HTML code to this page as well.
Q: Text message features are not working, I’m I doing something wrong?
A: Make sure the fans of your team have entered their phone numbers otherwise the system will not know where to send the text messages.
Q: How do I delete videos?
A: To delete a video click manage videos in the manage panel. Click the title of the video you want to delete and press the delete button.
Q: I have multiple teams do I manually have to add sponsors to each team page?
A: No, if you add sponsors to the homepage they’ll automatically get pushed to the individual team pages.
Q: Can I create an announcement for my entire program without having to go to each team page?
A: Yes, you can add announcements to the main page by going into the manage panel and clicking “Add Announcement” underneath the Mail & Announcements section. If you want to create an announcement for a specific team only then do it on that team page.
Q: How do I input stats?
A To enter stats you have to enter in a game score which you can do by going to the manage panel and clicking “enter scores” under the statistics and scores section. Our system will automatically calculate averages such as batting average and field goal percentage for you.
Q: How do I change my password?
A: To change your password click the settings button in the top right corner and then click edit profile. Once there you’ll be able to change your password.
Q: If we link a YouTube video to our website do the ads on the side of a typical YouTube video show on our web site?
A: All youtube ads are controlled through google. If you’re concerned about ads on the website I suggest uploading your videos to schooltube instead.
Q: There are some track and field statistical categories missing from the website?
A: Unfortunately we do not support track & field stats as they too tend to vary from state to state However we do give you the option to enter in some basic track & field data. Also you can create an additional page and upload your own stats
Q: Is there a way to easily move our players amongst different teams?
A: Yes, as long as you add an email address to a players profile the system will know this is the same player if you add them to a new team.
Q: How do I change the calendar style?
A: To change the calendar style go to team privacy and settings located in the manage panel underneath the team information section. Once there scroll to the bottom and you can change the view by clicking on which style you prefer. Here is an example of the Calendar View for the
Redbird Athletics Calendar and here is an example of the List View for the KMC Athletics Calendar.
Q: How can my players connect their profiles to the website?
A: When adding a player to the roster make sure you input their email address. If the player signs up with the same email address our system will automatically connect him.
Q: Can I attach documents to announcements or news articles?
A: Announcements and news articles are text only. You can attach documents using the additional pages feature.
Q: How come when I add a Hudl video it shows the entire page instead of just the video?
A: Unfortunately Hudl does not allow other companies to extract their videos so currently this is the only way to view Hudl views on your website.
Q: When I go to to add players and staff members I can only add 10 how do I add more?
A: You can add up to 100 roster/staff members per team but you can only add 10 at a time You can also import a roster using a MS excel sheetl.
Q: How come the leaderboard only shows one player?
A: Once you begin entering game scores the leaderboard will change based on the stats that you input.
Q: I forgot my password what do I do?
A: On the login screen click the forgot password button and our system will reset it for you.
Q: The pictures I uploaded are coming out very blurry why?
A: There could be a number of reasons for this but generally its due to the fact that you’re not uploading the original image. Our system automatically optimizes images for the web so If you upload a resized image that is very small our system will resize it again causing the picture to come out blurry or distorted.
Q: How do we get our website on google? It does not come up on the search engine
A: Google takes a fair amount of time to make changes in their algorithm. We recommend submitting your link to google via Google Webmaster Tools. Also you can connect your team website to your school website and this generally helps as well.
Q: How can I schedule events for all of my teams at the same time?
A: You can do this by adding events from your homepage instead of the individual team pages.
Q: How do I deactivate individual players when starting a new season?
A: Rosters are by season. When you create a new season you will be given a choice to roll over the previous roster.
Q: Can I change the names of the tabs?
A: No you can not rename the tabs.
Q: Can I create/remove tabs?
A: You can not create custom tabs but you can use our add additional pages feature to create custom pages. Some tabs can be removed or disabled. Those tabs are stats and fans.
Q: Is there a preferred size to resize the sponsor ads to so they show up unified on the scrolling bar?
A: All sponsor logos thumbnails are resized to the width of 140 pixels. We suggest uploading your sponsor’s logo to the width of 140 pixel
Q: We would like to add information from previous seasons. If we do this now, will we still be able to update our current season for the rest of this year?
A: Yes. When you start a new season that season will become the active season. Anything you do will be added to that season. Once you are finished go back and make your current season the active season. Please don’t forget to make your current season the active one again.
Q: I would like to add an archives section...how can I do this?
A: To add an archives section simply go to the manage panel and select add additional pages under the info pages and news section. You can create any page you like using this tool
Q: Is there a fee for creating additional pages?
A: No, this is apart of your subscription. You can create as many additional pages as you like at no extra charge.
Q: When I send out text messages via "compose message" tab, my messages have random signs and numbers in it why is that?
A: If you edit a text message by using the format box such as bolding the font or changing the color thein it's going to show those weird characters because you're adding HTML code to the text. Text messages can only be read in plain text so there’s no reason to edit the message when sending a text.
Q: When I enter scores for a game and add pictures to that game do they automatically get pushed to the slideshow on the home screen?
A: Yes the pictures you add to the game scores page automatically get pushed to the team home page.
Q: What video hosting websites do you support?
A: We currently support youtube and schooltube.
Q: How does chat/locker room talk work?
A: It’s just an additional communication tool. A person can chat if they are an approved fan of the website. Also you may have to approve all comments beforehand depending on your privacy settings. These settings can be changed from the manage panel.
Q: Why are our pictures showing up inverted?
A: Our system does not rotate any photos. Please use a photo editing tool such as MS Paint to rotate your photos and then reupload them.
Q: I want to plug my Google Analytics code into the site is there a way to do this?
A: We currently do not provide support for this feature. Please email us and we can send you a report on your website if necessary.
Q: The coaches email addresses show up as N/A on the main staff page how do I get them to show?
A: The reason the emails are showing up as NA is because your preferences are set to private on the homepage manage panel. Uncheck the privacy box and the email addresses will show.
Q: How do I import a roster from an existing team?
A: If you go to the roster section and click import roster, it's underneath the import from excel sheet section. You can only import a roster from an active season. If you want to import the roster from a season that is not active, go to "Manage Seasons" from the Manage panel, activate the season you want to import the roster from and once it is active, you can import that roster to another team.